Friday, May 2, 2014

CDCR Launches Technology To Connect Parolees With Resources

The California Department of Corrections and Rehabilitation’s (CDCR) Division of Rehabilitative Programs (DRP), Division of Adult Parole Operations (DAPO), and Enterprise Information Services collaborated to bring 18 new computer kiosks to select parole offices in 2014 that will better educate parolees on rehabilitative opportunities.

The Automated Rehabilitation Catalog and Information Delivery (ARCAID) machines will help parolees search and locate a wide range of available resources  from substance abuse treatment, sober living, health services, employment, child care, and necessary government services like driver’s licenses, social security and veteran’s services.

Each kiosk will have a user-friendly touch-screen for parolees to access the database of community resources available in his/her area. Parolees can select a nearby resource, view maps and contact information for their selections, and print directions to take with them.  The self-guided interface will help parolees find resources without the need for assistance. CDCR anticipates the ARCAID machines will increase parolee use of rehabilitative programs while reducing dependence on staff for research and referrals.

“Installation of these kiosks will streamline information on the rehabilitative services CDCR offers offenders in the community. Having ready access to this information is vital to successful reentry into their communities,” DRP Chief Millicent Tidwell said. “The ultimate goal is to reduce recidivism by increasing the use of these programs.”

In time, the ARCAID services will be available across a wide range of mobile devices. It will also be accessible by friends and family members of parolees so they can assist their loved one’s transition back into the community. Parole agents will also be able to track the activity of their parolees to help make sure they are receiving the help they’re looking for.

“Parolee involvement in rehabilitative programs within the community is critical to reducing their recidivism rate,” DAPO Chief Dan Stone said. “Our parole agents work very hard to help protect public safety. These new machines will be an additional resource for offenders to get the immediate assistance they need.”

The kiosks will be installed at 18 select parole offices strategically placed across the state. The parole offices that will be receiving the kiosks include; Antelope Valley, Bakersfield, Chula Vista, El Monte, Fresno, LA Central, Oakland, Orange-Anaheim, Richmond, Riverside, Sacramento, Salinas, San Bernardino, San Francisco, San Jose, Santa Ana, Stockton, and Van Nuys.

Locations of the kiosks and other information about them is available here.

If you cannot access this link, here is the URL:
http://www.cdcr.ca.gov/rehabilitation/ARCAID-machine.html

By Dana Simas, OPEC Public Information Officer.  For additional information, please call the Office of External Affairs at (916) 445-4950.

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